Privacy Policy

At Classical Lanka Tours, we are committed to protecting the privacy, confidentiality, and security of our clients’ personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.classicallankatours.com, make an inquiry, or book a tour with us.

By using our website and services, you agree to the practices described in this policy.


1. Information We Collect

When you interact with Classical Lanka Tours, we may collect the following information:


Personal Information

  • Full name
  • Email address
  • Phone/WhatsApp number
  • Nationality
  • Passport details (only when required for hotel or permit bookings)
  • Travel dates and preferences

This information is provided voluntarily when you:

  • Submit a tour inquiry
  • Book a Sri Lanka tour package
  • Contact us via website forms, email, or WhatsApp


Payment Information

  • Billing details
  • Payment confirmation information

All credit/debit card transactions are securely processed through trusted third-party payment gateways. Classical Lanka Tours does not store your card details.



Technical & Browsing Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on site

This information is collected using cookies and analytics tools.


2. How We Use Your Information

We use your information to:

  • Process and confirm tour bookings in Sri Lanka
  • Arrange hotels, transport, safari jeeps, and entrance tickets
  • Provide customer support before, during, and after your trip
  • Send booking confirmations and important travel updates
  • Personalize tour recommendations based on your interests
  • Improve our website performance and user experience
  • Prevent fraud and unauthorized transactions

We only collect information necessary to deliver a safe and seamless travel experience.


3. Sharing of Information

Classical Lanka Tours respects your privacy. We do not sell, rent, or trade your personal information.

We may share information only with:


Trusted Travel Partners

Such as:

  • Hotels and resorts
  • Licensed safari jeep operators
  • National park authorities (e.g., Yala National Park, Udawalawe National Park)
  • Transport providers and drivers

They receive only the information necessary to provide your booked services.


Payment Processors

Secure third-party providers that process payments on our behalf.


Legal Authorities

If required by Sri Lankan law or in response to valid legal requests.


4. Data Security

We implement industry-standard technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Destruction

While we take strong precautions, please note that no internet transmission is 100% secure. We encourage users to protect their personal devices and login details.


5. Cookies & Tracking Technologies

Our website uses cookies and analytics tools to:

  • Improve website functionality
  • Understand visitor behavior
  • Optimize marketing campaigns
  • Enhance your browsing experience

You can disable cookies through your browser settings. However, doing so may limit certain features of our website.


6. International Travelers

As we serve international clients visiting Sri Lanka, your information may be processed in Sri Lanka. By booking with us, you consent to this processing for travel service purposes.


7. Your Rights

You have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate data
  • Request deletion of your data (where legally permitted)
  • Withdraw consent for marketing communications

To make a request, please contact us using the details below.


8. Policy Updates

Classical Lanka Tours reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

We encourage you to review this page periodically.


9. Contact Information

If you have questions about this Privacy Policy or how we handle your data, please contact:

Classical Lanka Tours
Website: www.classicallankatours.com
Email: hello@classicallankatours.com
Phone / WhatsApp: +94 777 276487

Your trust is important to us, and we are committed to safeguarding your information while delivering exceptional Sri Lanka travel experiences.